Help Center
  1. Help Center
  2. 365 EU Customer Portal

365 EU Customer Portal

Welcome to the 365 EU Customer Portal!
You can raise order requests or create your customer profile using the options provided.

  • Verifone UX410 Retrofit Kit

  • 365 EU Ordering Request

  • New Customer Request

  • Spare Parts Request

Powered by Jira Service Management
{"xsrfToken":"a94365716312554a278812a7ec84be53b41c3507_lout","branding":{"id":"1","key":"mlhw","name":"365 EU Customer Portal","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#003399","headerLinkColor":"#ffffff","headerLinkHoverColor":"#0946bd","headerLinkHoverBGColor":"#0946bd","headerBadgeColor":"#0946bd"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Tervetuloa Tukikeskus","sharedPortalName":"Tukikeskus","localeDisplayName":"Finnish (Finland)"},"hu-HU":{"helpCenterTitle":"Üdvözöljük a(z) Súgóközpont oldalon","sharedPortalName":"Súgóközpont","localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"},"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"pl-PL":{"helpCenterTitle":"Witamy w Centrum pomocy","sharedPortalName":"Centrum pomocy","localeDisplayName":"Polish (Poland)"},"nl-NL":{"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7d65848b-fb27-4b0b-ac7f-59644cb7bb63/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZTc0MDFkZi1kOGRlLTRlMWYtYmYyOC1kOGYxMThlNGU0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdkNjU4NDhiLWZiMjctNGIwYi1hYzdmLTU5NjQ0Y2I3YmI2MyI6WyJyZWFkIl19LCJleHAiOjE3NDY5Nzk2NjksIm5iZiI6MTc0Njk3OTA2OX0.Awj2vAHWgeUNS0MvJP8q-FDoJP860W1cMQmcNpm6vo8&client=ee7401df-d8de-4e1f-bf28-d8f118e4e438&height=300&mode=fit","bannerMediaApiFileId":"7d65848b-fb27-4b0b-ac7f-59644cb7bb63","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"mlhw","projectId":10000,"serviceDeskId":1,"name":"365 EU Customer Portal","description":"<p>Welcome to the 365 EU Customer Portal!<br> You can raise order requests or create your customer profile using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"19","name":"365 EU Ordering Request","descriptionHtml":"","callToAction":"365 EU Ordering Request","introHtml":"","icon":10496,"iconUrl":"https://365ordering-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[1],"key":""},{"id":"20","name":"New Customer Request","descriptionHtml":"","callToAction":"New Customer Request","introHtml":"","icon":10550,"iconUrl":"https://365ordering-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"25","name":"Spare Parts Request","descriptionHtml":"","callToAction":"Spare Parts Request","introHtml":"","icon":10520,"iconUrl":"https://365ordering-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"31","name":"Verifone UX410 Retrofit Kit","descriptionHtml":"","callToAction":"Verifone UX410 Retrofit Kit","introHtml":"","icon":10550,"iconUrl":"https://365ordering-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"21","name":"Ubuntu Upgrade Request","descriptionHtml":"","callToAction":"Ubuntu Upgrade Request","introHtml":"","icon":10550,"iconUrl":"https://365ordering-eu.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[31,19,20,25]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MLHW","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlZTc0MDFkZi1kOGRlLTRlMWYtYmYyOC1kOGYxMThlNGU0MzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY5ODAyNjksIm5iZiI6MTc0Njk3OTA2OX0.0bneqZ4_gm3B10jjgBQAZZjLv6U1pSwawJBZHQ-950g","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"ee7401df-d8de-4e1f-bf28-d8f118e4e438","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=365ordering-eu","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a94365716312554a278812a7ec84be53b41c3507_lout","baseUrl":"https://365ordering-eu.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://365ordering-eu.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ee7401df-d8de-4e1f-bf28-d8f118e4e438","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d6b24a19d90947c1934ec80ef5912904","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}